Terms of service

1. Agreement

Phase is a service of The Empire Holding B.V., Coolhaven 238A, Rotterdam, the Netherlands, Chamber of Commerce (KvK) number 76281310. In this text, "Phase" and "we" mean that company. You accept these terms when you create a workspace or use the app. If you accept them for a company, you confirm that you have the authority to do so, and "you" then means that company.

Phase is a service for professional use. The terms for consumers in distance selling law do not apply.

2. Accounts and workspaces

• Give a correct name and a work email address that you control.
• You sign in with a link sent to that address. Keep access to your mailbox safe.
• The owner of a workspace is responsible for the members it invites and for their actions.
• Tell us at once if you think that another person has used your account.

3. Plans and the trial

The pricing page lists the plans and their prices. The Free plan has no charge.

• A new workspace gets 14 days of the Team plan and needs no card for that period.
• When the trial ends, the workspace moves to the Free plan unless you selected a paid plan.
• Readers never pay and need no account.

4. Payment

• Prices are in EUR for each seat and do not include VAT.
• You pay in advance for each month or each year. Stripe collects the payment.
• A subscription renews at the end of each period until you cancel it.
• You can cancel at any time in the app. The plan stays active until the end of the paid period.
• We do not refund a period that has started, unless the law requires a refund.
• If a payment fails, the paid plan stays active for 7 days. After that period the workspace moves to the Free plan.
• We tell the owners of a workspace by email 30 days before a price change. The new price applies from the next renewal.

5. Your content

You keep all rights to the files, pitches and other content you put in Phase. You give Phase permission to store, convert and show that content, only to provide the service to you and to the people you share with.

You confirm that:

• you have the right to upload and share the content;
• the content does not break the law or the rights of another person;
• you have a legal basis to record the activity of your readers.

The viewer shows each reader a tracking notice before the first slide. The notice does not replace your own duty to inform your readers.

6. Acceptable use

Do not use Phase to:

• share content that is illegal, that infringes rights or that contains malware;
• send spam or mislead readers about the sender of a link;
• get access to the data of another workspace or test the security of the service without our written permission;
• put a load on the service that prevents its use by others;
• sell the service to others without a written agreement with us.

7. Reader data

You are the controller of the personal data of your readers. Phase is your processor and handles that data only on your instructions. The data processing agreement is part of these terms. Write to [email protected] for a signed copy.

The privacy policy lists the data, the processors and the retention periods.

8. Our service and our rights

The software, the design and the Phase name and logo are ours or our licensors'. These terms give you a right to use the service while your workspace is open. They give you no other right to the software.

We can use ideas and comments you send us about the service, with no payment and no duty to you.

9. Availability and changes

We work to keep Phase available at all times, and we give no uptime guarantee. Planned maintenance and faults can stop the service for a short time.

We add and change functions. If we remove a function that is part of a paid plan, we tell the owners of each workspace by email 30 days before.

10. Suspension and closing

• You can close your workspace at any time in the app. Export the data you need first.
• When a workspace closes, its links stop at once. Phase deletes its data 30 days later.
• We can suspend or close a workspace that breaks these terms, that puts the service or other users at risk or that has an unpaid invoice.
• We tell you before a suspension when we can. A serious risk can require that we act first.

11. Warranty

We supply the service with reasonable skill and care. To the extent the law permits, we give no other warranty. We do not promise that the service has no faults or that it fits a specific purpose.

12. Liability

• Our total liability to you in a calendar year is limited to the amount you paid us in the 12 months before the event that caused the damage. On the Free plan the limit is €100.
• We are not liable for lost profit, lost revenue, lost data or other indirect damage.
• These limits do not apply to damage caused by our intent or gross negligence, or where the law does not permit a limit.

13. Claims from others

If another person makes a claim against us because of your content or because you broke these terms, you pay the damage and the reasonable costs that result.

14. Changes to these terms

We put each new version on this page with its date. We send an email to the owners of each workspace 30 days before a change that has an effect on your rights. If you continue to use Phase after that date, you accept the new terms. If you do not accept them, close your workspace before that date.

15. Law and disputes

Dutch law applies to these terms. The UN Convention on Contracts for the International Sale of Goods does not apply. The court in Rotterdam decides disputes that we cannot solve together.

16. Contact

Send questions about these terms to [email protected], or write to The Empire Holding B.V., Coolhaven 238A, Rotterdam, the Netherlands.